All our clients are very important to us, that’s why refund policy (“Company”), has created the following Refund Policy to let You know how we handle the refunds for the goods ordered and bought on our website https://strictlylegal.in/ (“Website”). The terms “You,” “Your,” and “Yours” refer to the entity/ person/ organization using our Website. When this policy mentions “we”, “us,”, and “our” it refers to the Company and its subsidiaries or /and affiliates. The term “goods” refers to any product or item bought on our Website by You. This Refund Policy is governed by our Terms of Services. For any questions regarding this Refund Policy or any requests regarding the refunds and returns, please contact us by email at contact@strictlylegal.in, or other contacts provided in the contact us form. This Return Policy does not limit your statutory rights to withdraw or rights you may have in relation to incorrect, damaged, or defective goods.
Standard Returns
Please contact our Support to begin the return and refund process, Support team will walk you through the process and help you. In case of the return of the goods, you will be responsible for paying the return shipping costs. You must exercise the return right responsibly and return the product in the original neat packaging, as well as return all complete parts of them except when the goods are digital in nature. You are responsible for the complete set of the returned goods. If the goods are not complete, we won’t be able to accept the returned goods and issue a refund. Once the Goods have been received and checked by our staff, a refund will be authorized by the same method that the payment was made. Depending on your financial institution, refunds can take up to 14 to be credited to your original payment method. In all cases, we have the right to suspend the refund until the goods are received back and inspected. If You fail to meet the deadlines of our Return policy, we will be unable to offer a refund.
Digital Goods Policy
If you want to return a digital good or service that you have purchased from this site. You will have to seek cancellation of purchase within 30 minutes from the time of purchase. This 30-minute window will ensure that you have examined the product and beyond the said time bar the purchase will be deemed to be complete and irrevocable.
Please note that you will have to initiate the support request for cancellation of purchase within 30minutes from the time of purchase with a reasonable ground seeking a refund. You can request cancellation from the contact us page.
If you have already downloaded the folder you are ineligible for the refund.
Defective goods
In certain cases, such as defective, damaged, or wrong goods, you may be required to provide evidence of the issue, such as a photo or video, or to return the item to receive a refund. You must contact our company at contact@strictlylegal.in within 14 upon purchase and provide detailed information, such as:
- Order number
- transaction ID
When submitting a complaint, You must indicate how You wish the claim to be resolved:
- To replace the defective goods with quality items
In case You are required to return the goods back to us, You will be responsible for paying the return shipping costs. The goods must be returned in the original packaging (with instructions and/or warranty card if they were delivered with the product).
Additional Information
The policy may change from time to time without further notice.