I have seen a lot of people asking for help in resolving matters associated with Flipkart. To start with, Flipkart is a reputable brand and they would never do anything that may hurt their customers intentionally. However, at the same time operating Pan India brings with itself some issues.
Be it refund issues or defective products from Flipkart, whenever you’re facing an issue you should first raise a complaint via their toll-free number or through an email to Flipkart’s customer support team.
If you think your support ticket at Flipkart is not being responded to or your query is not being resolved. You have other ways at your disposal. India’s consumer dispute redressal system is here to help!
Send a Legal Notice to Flipkart?
Even if the value of the product or service you have purchased from Flipkart is worth Rs. 100 and you think you have been cheated it is your right under the Consumer Protection Act to seek redressal.
You can engage with an advocate and send a notice seeking redressal and notifying your claims to Flipkart. Since your notice will be sent under the letterhead of an advocate there’s a high chance that it will be treated as a priority communication.
But lawyers and notices could be expensive, right?
You can hire a virtual lawyer and send a legal notice at half the price.
Address for sending Legal Notice to Flipkart
| Mailing Address: | Registered Office: |
| Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India | Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC066107 |
Customer Support Address
| Tollfree number | Email ID |
| Telephone: 1800 202 9898 | CS@flipkart.com |
What to do if Flipkart does not respond to Legal notice?
If Flipkart does not respond to your legal notice you can file a consumer complaint directly.
How to file a case against Flipkart?
There are several ways how you could approach this. The fastest and most inexpensive way would be filing a consumer complaint. Depending on the amount of compensation being claimed you will have to approach the consumer forum for filing the petition.
Did you know you could file the petition all by yourself without hiring an advocate?